Returns & Exchanges
We want you to love your home transformation, so if you are not entirely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure all products remain in their original packaging and are in a resaleable condition.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive your unique return authorization code.
Package Your Items
Carefully pack your vinyl or home accessories in their original shipping tube or box to prevent damage during transit.
Ship to Jes Rose
Affix the provided return label or address the package to our warehouse, ensuring you use a tracked service for peace of mind.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing